Welcome to ClivoCoffee. By accessing and using our website (https://clivocoffee.com), you agree to comply with and be bound by the following Terms of Service (“Terms”). These Terms govern your use of the website, the products, and services offered by ClivoCoffee. If you do not agree with these Terms, please do not use our website or make any purchases.
1. Acceptance of Terms
By using our website, placing an order, or accessing any content or services offered through ClivoCoffee, you acknowledge and agree to these Terms of Service. We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms regularly. Continued use of the website after changes have been posted constitutes acceptance of those changes.
2. Account Registration
To place an order or access certain features of the website, you may be required to create an account. You agree to provide accurate and complete information when registering for an account and to promptly update any information that may change.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you believe your account has been compromised, you must notify us immediately.
3. Use of Website
You agree to use ClivoCoffee only for lawful purposes and in accordance with these Terms. You may not use the website:
- In any way that violates any applicable local, state, or international laws or regulations.
- To transmit any harmful or unlawful content, including viruses, malware, or other malicious software.
- To engage in any activity that could harm, disrupt, or interfere with the functionality of the website or our services.
4. Products and Pricing
We strive to provide accurate product descriptions, pricing, and availability information. However, errors may occur. ClivoCoffee reserves the right to correct any pricing or product description errors and to cancel any orders affected by such errors. If an error is found in an order you have placed, we will contact you to correct the issue or issue a full refund.
All prices on the website are in USD (United States Dollars) unless otherwise indicated. Prices are subject to change without notice.
5. Orders and Payment
By placing an order through the ClivoCoffee website, you are making an offer to purchase the products selected in your order. We reserve the right to accept or reject your order at our discretion.
- Payment Methods: We accept all major credit cards, debit cards, and PayPal. Payments are processed securely through third-party payment processors.
- Order Confirmation: Once an order is placed, you will receive an order confirmation via email. This confirmation does not constitute an acceptance of the order. Your order will be processed, and a shipping confirmation will be sent once the order has been shipped.
If payment is not successfully processed, we may cancel or hold your order.
6. Shipping and Delivery
Please refer to our Shipping Policy for detailed information on shipping rates, delivery times, and restrictions.
We are not responsible for delays caused by third-party carriers, customs procedures, or any other unforeseen circumstances. If your order has not arrived within the estimated delivery window, please contact us.
7. Returns and Refunds
For information on returns and refunds, please refer to our Return Policy and Refund Policy.
You may return most products within 30 days of purchase if they meet the return conditions. If your product is defective or damaged, we will assist you in returning the item and issuing a full refund or replacement.
8. Cancellations
Orders may be canceled before they are shipped. If you wish to cancel an order, please contact us as soon as possible at Contact@ClivoCoffee.com. Once your order has been processed and shipped, we are unable to cancel the order.
9. Intellectual Property
All content on the ClivoCoffee website, including but not limited to text, images, graphics, logos, designs, and product descriptions, is the property of ClivoCoffee and is protected by intellectual property laws. You may not use, copy, or reproduce any of our content without our express permission.
10. Limitation of Liability
To the fullest extent permitted by law, ClivoCoffee shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services, including but not limited to loss of profits, data, or goodwill.
Our total liability in connection with any product purchased from our website will be limited to the purchase price of the product.
11. Privacy
Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using the ClivoCoffee website, you consent to our collection and use of your personal information as outlined in the Privacy Policy.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in Miami, Florida.
13. Dispute Resolution
Any disputes arising from or related to these Terms, your use of the website, or any products purchased through ClivoCoffee will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive any right to participate in class actions or class-wide arbitration.
14. Changes to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on this page, and the “Effective Date” will be updated accordingly. We encourage you to review these Terms periodically to stay informed of any changes.
15. Contact Us
If you have any questions, concerns, or comments regarding these Terms of Service, please contact us:
- Email: Contact@ClivoCoffee.com
- Phone: +1 786 941 7428
- Mailing Address: 1020 Sunnybrook Rd, Miami, FL 33136, United States